Norma worked for 17 years as a 911 dispatcher for LAPD, and it was through her efforts to address the lack of Spanish-speaking dispatchers that she first became involved in politics. While still continuing her duties as a dispatcher, Norma went on to run for and serve on the Pomona City Council and then as Mayor of Pomona. From there, she served in the State Assembly and the State Senate. During her time in the California legislature, Norma led efforts to provide financial assistance to millions of California families hurt by the recession and worked to make the Affordable Care Act work for California consumers by increasing access to Covered California and improving the quality of care in underserved areas. She also wrote bills to modernize our 911 system, to raise fines on criminals who tamper with online data, and to make it easier for prosecutors to convict corrupt public officials.
Since coming to Congress, Norma has continued to work toward growing the local economy, protecting public safety, and preserving our natural resources. After a comprehensive job creation listening tour of her district, Norma introduced the Regional Infrastructure Accelerator Act to expand funding for public infrastructure projects and the JOBS Act, a bill to expand job training opportunities for displaced workers.
Norma immigrated to the United States from Guatemala at the age of 5 and is a longtime resident of Pomona where she resides with her husband Louis, their three sons, and grandson.